Frequently Asked Questions

Hopper offers a simple plug and play installation process. By accessing AppExchange, you choose the plan that best suits your business, and once successfully acquired, you can easily add it to your Salesforce Org.

If you are familiar with the platform and have experience installing Salesforce applications, you can start using it in just 15 minutes.

You can see the subscription options on AppExchange or the "Pricing" section on our website.

There is no additional cost for implementation, except for implementations with Salesforce Professional Edition licenses, which will have a one-time set up fee of US$699, regardless of the number of licenses purchased.

Yes, it is possible to send and receive messages from any country in the world using WhatsApp Business.

Hopper allows the sending and receiving of text, images, videos, PDF files, emojis, GIFs, and stickers. You can also receive audio files.

Hopper was developed by Zimmic, a Salesforce partner since 2011. With extensive experience in the software industry in general and Salesforce in particular.

Hopper is certified by Salesforce and therefore meets all its rigorous review requirements. In addition, our company has ISO 27001 certification focused on best practices in information security management and complex security controls.

In case you encounter any issue or suggestion, you can contact us at hello@hopper.chat.

Send us an email to partners@hopper.chat and we will be contacting you to answer all your inquiries.

Send us your information to hello@hopper.chat and we will contact you to answer all your questions.